1. Refund Eligibility

Refund requests are reviewed individually on a case-by-case basis. Customers may contact us regarding:

• Non-delivery of purchased products.
• Incorrect or incomplete product delivery.
• Technical issues that cannot be resolved.
• Duplicate payments.
• Products significantly different from their advertised descriptions.

2. Refund Review Process

Every refund request will be reviewed based on order details, payment records, delivery status and the nature of the reported issue.

Depending on the investigation, TA Organization may offer:

• A full refund.
• A partial refund.
• A replacement product.
• Technical assistance or an alternative solution.

Approval is subject to verification and applicable consumer protection requirements.

3. Non-Refundable Situations

Refunds may not be approved for:

• Change of mind after successful delivery.
• Incorrect customer information supplied during checkout.
• Customer misuse or unauthorized sharing of digital products.
• Issues caused by third-party platforms outside our control, where no eligible failure of our service is established.

4. How to Request a Refund

Please contact us with the following information:

• Order number.
• Payment transaction ID.
• Registered email address.
• Description of the issue.
• Supporting screenshots, if applicable.

5. Refund Processing

Approved refunds will be processed through the original payment method where possible. Processing time depends on the relevant payment provider.